A TIKTOKER has revealed her major bugbear while Christmas shopping this year and claimed that there is a lack of adequate customer service.
Self-described shopaholic Victoria Shaw, who reviews fashion and makeup on TikTok, has claimed that she has not been greeted when she entered stores this holiday season.
She expressed outrage at what she calls "bad customer service" in a new video.
"Nobody that works in the stores is saying hello anymore," she claimed.
"Almost about 90 percent of the stores that I went in yesterday, the person working did not even say hello."
She explained that she has worked in the service industry – greeting people became an involuntary act when she was on the other side of retail.
She expressed particular dismay with some shoe store employees who didn't end the collegial conversation when she was clearly seeking help.
"I just want to try on this f***ing shoe," she said in the video.
She offers her own interpretation of what may be going wrong in retail.
"Have we lost it? Has COVID changed us? Or are the people that are hiring just not trained right?" she asked.
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The TikToker also called herself a "Karen" in the caption hashtags.
Plenty of commenters were similarly upset over how they've been treated this holiday shopping season.
"Yesss I noticed this as well!!" one follower said.
Another responded: "I was out with my son an hubby and I literally stood there for 10 mins with a snow boot for kids in my hand waiting to get a size and there two people standing there talking to each other not doing nothing, I had to walk up to them even tho they looked at me twice."
Shaw posted another video reviewing her Louis Vuitton belt the same day.
According to the US Bureau of Labor and Statistics, the unemployment rate has remained at 3.7 percent the past two months.
Low unemployment numbers (defined as anything under 5 percent) suggest employees are not changing jobs.
According to the Bureau of Labor Statistics, the average retail worker in the US makes less than $30,000 per year.
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