Thousands of vulnerable shoppers have had supermarket deliveries cancelled as banks mistakenly block payments – The Sun

THOUSANDS of vulnerable shoppers have reportedly had their supermarket deliveries cancelled after their banks suspected fraud and blocked the payments.

It comes as another blow to elderly and vulnerable Brits who've been forced to self-isolate due to the coronavirus.

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As a result, many are having to buy their groceries online, perhaps for the first time.

It means flaws with security checks have led some banks to mistakenly flag the transactions as suspected fraud, reports The Daily Mail.

By blocking a payment, the order is then usually cancelled automatically, leaving customers without their items.

And although this can always be an issue, the problem has increased as more shoppers have no choice but to shop online due to the pandemic.

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