Alexa DOWN: Amazon users in UK report Echo assistant not working, Wi-Fi issues

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Alexa down reports are on the rise today, with users in the UK reporting a number of problems with the Amazon Echo voice assistant.

Independent outage monitor Down Detector has recorded a spike in Alexa down reports today which began around 9am UK time.

At the time of writing Down Detector has registered a peak of almost 1,000 Alexa down reports.

Problems Echo users have encountered include Alexa not connecting to Wi-Fi, the Alexa voice assistant not working as well as their Echo flashing red or showing a purple ring.

As the reported Alexa service issues hit Amazon users took to Twitter to discuss the problems they were facing.

One tweeted: “@AmazonUK Amazon down unable to download book to device and an unresponsive Alexa”.

Another posted: “@amazon @AmazonHelp @alexa99 – what is going on ? Is your network down ? None of my Fire or Alexa devices are reporting network connectivity issues – everything else is working fine.”

One added: “@alexa99 My Alexa isn’t working, it was on this morning and now it’s not! Is it down or something”.

And another wrote: “@AmazonHelp @AmazonUK are your servers down? My alexa device cannot connect to the internet ( wifi is fine) same with fire stick. Any news when this will be fixed please?”

More to follow…

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