EE, Vodafone, O2, GiffGaff down – Update 1:
EE has issued a statement to the BBC, announcing that the company is aware of the outage and "that is affecting all operators and we are working closely to fix it".
"We don't believe it is connected to the rise in home working [due to the coronavirus]," EE also stated.
Apparently, the issues are stemming from "interconnect issues" with one operator, 02.
We'll keep you updated as we learn more.
Original Story – Frustrated users across the UK are reporting that three of the major mobile networks have gone offline.
In the midst of the coronavirus outbreak, UK customers to three of the major mobile networks are logging their irritation as they're left unable to connect to the internet or use their apps as 3G and 4G coverage has gone down.
On the independent website monitor, DownDetector, there's a massive surge in reports of 'Mobile phone' issues with the O2, EE and Vodaphone networks.
For those who do not know, DownDetector is an independent website that tracks social mentions around certain topics to detect outages across the globe – and currently it's peaking with complaints from users from all companies.
O2 network calls not working in UK as Brits stay home to work
02, at least has acknowledged the issue.
"We are aware that some customers may be experiencing issues with our voice service. Our technical teams are investigating. We apologise for any inconvenience. Updates will be shared here as soon they are available."
65% reported problems with their mobile phone, 18% with mobile internet, and 16% couldn't access the mobile network, as per Down Detector.
It seems coverage for calls is affected as well as 3G and 4G, with one frustrated user taking to Twitter to say:
"Is EE down? I was in the middle of a call with my mother about half an hour ago, call cut and dropped, and now I can't get through to her. Just keep getting "call failed"."
More to follow.
Source: Read Full Article