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Facebook’s founder, who lost billions this week when his sites and apps crashed, says the company “cares deeply” about “safety, wellbeing and mental health”.
Former Facebook data scientist Frances Haugen told a US Senate committee that executives choose profits over safety.
She alleged that claims of tackling online hate and depression among younger users are false. She accused the tech giant of being aware of the harm Instagram, that Facebook owns, could have on some teens and their body image.
But in a memo to staff, which Mr Zuckerberg shared online, he said the claims don’t “reflect the company”.
He said: “I think most of us just don’t recognise the false picture of the company that is being painted.
“At the heart of these accusations is this idea that we prioritise profit over safety and well-being.
“That’s just not true.”
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