Xbox One down with users reporting ‘black screens’

An Xbox Live issue is causing users to see blank screens on Xbox One consoles.  

Problems had been reported on Reddit, where multiple users reported seeing nothing on their screens while others said they had problems saving data.

According to the Down Detector website, reports of issues peaked at around 7pm when 5,793 problems were reported with the Xbox Live service.

The issue impacting the Live system has been noted by Microsoft, who have updated customers on Twitter on the Xbox Support page.

"We are aware of reports of Xbox One console startup, title update and sign-in errors," the company said.

"We will keep everyone informed once we have more information to share. Thank you all for your patience."

Microsoft referred users to the Xbox Live status page for updates, where people reported further issues in viewing the page – something the team are "investigating".

The company updated: "Our teams have identified the cause for our earlier issues and are continuing to address these now. Thank you for your patience, we’ll update again when we know of any other changes."

Mirror Online will update this story as it develops.

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