DECIDING to get a new hair style is always a big deal, but especially if you've been looking forward to it for a while.

So when one woman forked out £120 for a new style, she was mortified with how it turned out.

The hair hopeful, called Chelsey, explained on TikTok that she wanted blonde hair curtain bangs – nothing too dramatic.

She went to a different salon than usual when her normal hairdresser wasn't available.

But that's where things took a turn for the worse.

"The hairdressers completely destroyed my hair, burnt my scalp, ears and neck and still charged me £120," she fumed.

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Things started off bad when the hairdresser "aggressively" brushed the bleach through Chelsey's hair.

She claims the bleach was "all over" her ears and neck, her skin even started burning but they "didn't care."

After three rounds of bleach Chelsey says she was finally given some relief… in the form a a stick to itch her scalp, "which then made it worse."

At this point she says her locks started falling out, and it still wasn't even the right shade of blonde, but rather a ginger colour.

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The fringe also didn't live up to her expectations, and after she complained that it didn't look like the inspiration picture the hairdresser "aggressively cut even more hair into it."

"I spent years getting my hair healthy again for him to destroy it in a few hours," she said.

"Moral of the story, check the reviews before you go," she captioned the video.

Viewers asked how she didn't spot the "red flags" beforehand, but she says she was determined to switch up her look so ignored them.

Chelsey said: "the red flags should've been that they booked me in the same day [and] they didn't do a patch test.

"But there were so many thing happening, I knew the entire time, my hair is ruined."

On the way home the the salon, Chelsey says she went to another hairdresser to try and fix her new look.

Even though they managed to even out her fringe and cut off the fried ends it still was nowhere close to what she originally wanted.

Viewers were shocked that the hairdresser missed the mark so badly.

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"If this happened to me I'd want a full head of extensions paid for by them until all the damage grows out, my god," one person commented.

A second said: "That's damaged as sh*t, please make sure you stand up for yourself and get your money back."

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