A NEIGHBOUR received several noise complaints when they moved into a new flat and were even secretly recorded.
The resident pleaded online for others' legal advice amid concerns their landlord was taking the neighbour's side.
They wrote on Reddit: “I recently moved into a new flat in Central London.
“I had the concierge guy complain to me 2 times that my flat was making too much noise (music from my speakers).
“I then made an active effort to only put music on moderate volume (around 40-60%).
"However, turns out even that is too loud for my neighbour, as the noise insulation for my flat is terrible and let alone loud music, even my telephone conversations (in a normal voice, not even yelling) are clearly audible.
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“As such, I got an email today from my agent in which my neighbour shared private recordings of my conversations at workplace and with family (as evidence of me creating loud noise).”
They asked whether it is her fault for the noise or her landlord's if the noise insulation is poor.
She also asked whether the secret recordings and sharing her private conversations was an invasion of privacy.
One person responded: "I would say team up with your neighbour and demand the lack of proper sound insulation be dealt with by the management company.
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"But beware this could come back at you as higher service charges or even demand."
Another said: "Assuming you’re not shouting whilst on the phone (and some of us do do that), then I’d look at the appropriate council’s policy on noise complaints and what they deem to be acceptable.
"Ultimately, they’re the only people who can fine you or confiscate equipment."
Earlier this month neighbours divided opinions by putting up a note demanding others do not play music.
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The sign was posted on a building's communal notice board about the level of noise coming from one of the flats.
The note read: "Unit 22 stop your music. We need a quiet environment to work/live."
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