Facebook’s new AI can tell lies and insult you – so don’t trust it, firm warns

Posted on : August 8, 2022

Facebook's new artificial intelligence chatbot could write insults and lie to you, the company has warned.

Meta's BlenderBot3 chatbot has been released to the public for users in the US to try out.

The company claims that its AI can search the internet and 'chat about nearly any topic'. It's even been given the ability to self-improve and learn how to communicate better through conversation with humans.

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However, while the bot is designed to help Meta make better AI-based 'conversational' systems, the tech giant has also admitted that it has a few behavioural problems.

In an FAQ about the bot, Meta said: "Users should be aware that despite our best attempts to reduce such issues, the bot may be inappropriate, rude, or make untrue or contradictory statements.

"The bot's comments are not representative of Meta's views as a company, and should not be relied on for factual information, including but not limited to medical, legal, or financial advice."

The company added that it has worked to 'minimise' how much the bot uses swear words, insulting languages or culturally insensitive phrases. Users have the ability to report and 'dislike' these comments.

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Part of the reason so many chatbots end up with issues like this is because of AI bias.

When chatbots are trained on publicly available data from the Internet, their behaviours can reflect the content on the Internet.

As you probably already know, there is a lot of inappropriate, insulting, and adult content online, so training an AI how to interact using this content can lead to issues such as those identified by Meta.

This is one of the reasons that Google also allegedly has problematic AI. A software engineer sacked by the company for claiming its AI was sentient said the bot was also biased and 'racist'.

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