Millions of UK mobile customers could face sudden charges on holiday this month, as major networks have reintroduced £2 daily roaming charges despite promising not to.
Vodafone, Three, Sky, EE and Voxi have all introduced a £2 per day roaming charge, and while many customers are already aware of this, Money Saving Expert Martin Lewis has warned their customers could face surprise charges.
This is because protections against roaming costs in the UK expired last month, which means mobile companies are no longer required to send customers price information texts when they begin roaming, place a cap on data roaming fees, or protect customers against 'inadvertent' roaming.
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While many networks have said they will voluntarily follow the rules, MoneySavingExpert.com has warned not to trust these promises.
Martin Lewis said: "I've no faith in mobile firms to self-regulate. When we left the EU, they promised not to reintroduce European roaming charges… yet most of the big networks have broken that promise. So our report calls on Ofcom to not trust voluntary promises—we need to reintroduce the formal, compulsory consumer protections."
He has called on Ofcom to ban daily roaming fees and clearly alert customers to any charges when they arrive abroad.
If you are with BT Mobile, O2, Giffgaff, Virgin Media, or several other networks, you fortunately won't face any roaming charges in EU/EEA countries.
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However, this could easily change and it is worth remembering that the fee-charging networks previously said they wouldn't charge anyone for roaming after Brexit.
If you do want to avoid roaming charges completely while abroad, you can always buy a prepaid SIM card locally from a shop.
These can be loaded up with data and minutes and slot right into your phone for use until you go back home. Just make sure your phone is unlocked and capable of taking different SIM cards.
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