Google Play crashing: Why are Google apps not working – How long will outage last?

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Android users have been plagued with a host of app errors over for several hours now, with apps crashing, unable to load and bouncing users out. Twitter is awash with complaints from disgruntled Android users, with errors for Google apps such as Gmail, Yahoo Mail, Amazon, Google Play and others.

Website Downdetector is showing multiple reports across the globe of apps crashing – with two huge spikes in issues at around 9pm last night and from 8am this morning.

One person tweeted: “@Google Why is it that I can’t use half my apps because you guys have a massive outage?”

Another said: “I have the problem with Android Webview showing various apps as crashing. But when I try to remove the latest update, the app shows as disabled. Frustrating! #android #google”

Google has since released a statement to say the issues with Gmail have been resolved, however it seems hundreds of people are still having issues.

Read More: Amazon app on Android unable to open due to Play Store crashing issues

Why are Google apps not working – How long will outage last?

Google apps seem to be struggling worldwide, with reports coming in from India, Italy, the UK and France.

Google has released a statement to say the issues with Gmail were down to “Android System WebView”.

They say users need to update Android System WebView and Google Chrome via the Google Play store.

Google said: “The problem with Gmail has been resolved. We apologize for the inconvenience and thank you for your patience and continued support.

“Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.

“Updating Android System WebView and Google Chrome via Google Play should now resolve the issue for all users.”

They give the following instructions for those with issues:

1. Navigate to Play Store app

2. Search for Android System WebView

3. Select the “Update” option

4. Repeat these steps for Google Chrome

However, for some, there are still ongoing issues and it is not clear whether updating Chrome and Android System WebView will resolve this.

Google has been reaching out to those complaining of apps not working on Twitter. 

In one reply the tech giant said: “We’re aware of the problem and working to resolve the issue.

“In the meantime, you can access the application on a computer’s web browser. We appreciate your patience and we apologize for the inconvenience.” will update this page when more information is available

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